You pay a fixed amount per month. In return we keep your system running: JTL Wawi and WMS, your shop (Shopware, JTL Shop, Shopify, WooCommerce or PrestaShop), the marketplaces, shipping and the server. Smaller changes are covered by your hours, and the hourly rate is lower than for one-off jobs. Plans start at 149 euros a month.
Entry level, 3 months
Starter
Everything from the base: updates, backups, server, interface check
1 hr for small changes included
Response within 24 hrs (Mon to Fri)
Additional hours 110 €/hr
149 € / month
6 months
Care
500 € / month
5 hrs included · 100 €/hr
Included5 hrs maintenance and small changes
Always onUpdates, backups, server, monitoring
AvailabilityMon to Fri 9 to 18, response within 24 hrs if something breaks
When one or two small things come up per month and the rest should simply run.
6 months
Support
750 € / month
8 hrs included · 94 €/hr
Included8 hrs support and changes
Always onUpdates, backups, server, monitoring
AvailabilityMon to Fri, response within 4 hrs if something breaks
When something comes up regularly, in the shop, in the Wawi or on the marketplaces.
Recommended
12 months
Growth
1.500 € / month
18 hrs included · 83 €/hr
Included18 hrs development and support
Always onUpdates, backups, server, monitoring
AvailabilityResponse within 4 hrs, your tickets first
When new channels are added, processes get automated and work is ongoing.
12 months
Partner
2.500 € / month
up to 30 hrs with priority · around 83 €/hr
Includedup to 30 hrs with priority
Always onUpdates, backups, server, monitoring
AvailabilityResponse within 2 hrs, 24/7 available as an add-on
When downtime costs real money and someone has to step in right away. We take on only a few clients.
In every planRuns in the background, even in quiet months.
Shop and plugin updatesWawi and interface checkServer and backupsSecurity patchesUptime monitoringKeeping connections aliveMonthly report
We connect marketplaces, you keep them up to date
We set up the connection: configure the channel in the Wawi, transfer items with the JTL Ameise, keep stock and prices in sync. The daily listing work stays with you. We make sure the technology behind it runs cleanly.